For Medical Facilities
Contact SOS International immediately if an individual covered by a private insurance policy handled by SOS International applies for medical assistance during a trip.
Report the case via the SOS International Supplier Portal.
Report a new case here:
Or fill in a claims form that can either be faxed or scanned and sent as an e-mail attachment:
Reporting a case
If a patient covered by an insurance policy handled by SOS International applies for medical assistance at your facility, kindly report the case to us immediately using the SOS International Supplier Portal.
A list of insurance companies handled by SOS International is available in the Supplier Portal for registered users.
How to register an account
If you wish to register an account, please contact us at supplierportal@sos.eu
By reporting cases to us using our Supplier Portal while remembering to provide us with a medical report as soon as possible, you ensure that SOS International has all necessary information to issue a Guarantee of Payment for your services as quickly as possible.
What should a medical report contain?
Medical reports should as a minimum contain the following information:
- Date of illness/injury or the onset of symptoms
- Diagnosis
- Attending physician
- Treatment plan and/or planned follow up consultations
- Estimated cost
Registered users can communicate directly with our 24-hour alarm centre easily and conveniently using the Supplier Portal, other suppliers will be contacted on the email address provided when registering a new case. You will then be provided with a unique case reference number which should be quoted in any subsequent communication with us.
When necessary, the attending physician may be contacted by one of SOS International’s Medical Consultants, to ensure that the patient’s treatment is covered by the patient’s insurance.