Latest news from SOS International

City breaks: Take these steps to avoid hazardous situations during major demonstrations


Press release

It is spring, and the season for weekend, mini holiday and city break getaways is well under way. But several of the classic city break destinations this year offer political unrest and demonstrations with a risk of subsequent rioting.

Insights: Spring is equal to city breaks


Spring is the high season for city breaks. When the snow melts and the temperatures slowly begin to rise in the Nordic countries, many are tempted to travel to a warmer place for an extended weekend. Is there anyone who doesn’t dream of a café au lait at a Parisian pavement café or a picnic in Central Park in New York when the first signs of spring appear?

This is what this year's Thailand peak season looked like in figures


Thailand is a popular destination for Nordic travellers, and every year, SOS International's alarm centre experiences a significant increase in the number of cases from Thailand from December to March.

The 2018/2019 skiing season in numbers


Spring is around the corner and most ski tourists have packed away their skis and boots for the season. These last few months, the alarm centre has been busy. Statistically, men of 50-59 years of age in Austria have required the most assistance after having injured their knees.

Video psychology: Increased flexibility and accessibility to the advantage of clients


Video consultations are to contribute to increasing the accessibility and flexibility for individuals in need of psychological counselling.  

SOS International launches new national emergency number for roadside assistance


Press release
Distressed Swedish vehicle owners are now given access to quick roadside assistance provided by SOS International. By contacting the SOS International alarm centre, customers have 24/7 access to professional advice when their vehicle has broken down.

Training efforts to reduce insurance industry fraud


Today, the insurance industry anticipates that 5-10%* of the insurance claims made constitute some kind of fraud and, in the case of claims relating to motor damage, may include arranged accidents or theft, wrong location of the accident or wrong sequence of events. Many of these scams start already when the call to order a service from SOS International is placed and this is when the first step towards detecting a fraud may be taken.

Travel 2018: End-user satisfaction in focus


The medical and travel assistance business area is SOS International’s largest business area with an annual revenue of DKK 1,874 million, and 2018 was a busy and productive year with more than 210,000 cases in total and almost 126,000 acute cases from Nordic travellers handled by the alarm centre. This represents an increase of close to 14 percent compared to the previous year.

Roadside 2018: Beyond assistance


Roadside is SOS International’s second largest business area with an annual revenue of DKK 1,112 million. 2018 counts for 1.8 million calls to our roadside assistance alarm centres in Denmark, Sweden, Norway and Finland. Roadside assistance is characterised by considerable seasonal fluctuations, but traditionally the summer and winter months are the busiest months and 2018 was no exception.

Healthcare 2018: Creating value through quality


In 2018, SOS International relaunched its healthcare business area with the establishment of a new Healthcare Division. Based on an assessment of great growth potential, SOS International decided to create this separate business area as an individual growth case.

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