News

While families with children are returning to their everyday routines after the summer holidays, thousands of senior travellers are now packing their suitcases.

While the summer season in Norway largely unfolded as anticipated, the major fire in Drammen put the Oslo alarm centre's ability to scale operations rapidly and provide insurers with a clear overview of the situation to the test

The summer peak season is traditionally the busiest time of year for SOS International’s alarm centre. This year, the season is marked by geopolitics, climate conditions and changing travel patterns, placing new demands on handling and coordination.

Roadside assistance over the phone might sound like a utopian dream. Yet many technical car issues can be resolved without anyone being physically present at the vehicle. What it does require, however, is extensive technical knowledge of car makers and models.

The travel season to Asia is now underway. But this year, the idyllic image of a peaceful sandy beach has, in many cases, been replaced by heart-wrenching scenes after three simultaneous cyclones struck Southeast Asia, triggering landslides and severe flooding.

9/9/2025: Julie Haagen Mathiassen has joined SOS International as Nordic Commercial Director in our Travelcare Division.

4/10/2024: This year's report marks a new way of thinking about sustainability. And you'll find it has gotten a graphic makeover to match.

3/1/2024: Changes to the senior management, Group Management, at SOS International.

2/7/2024: For 27 years, the phones have been ringing at SOS International on Nitivej in Frederiksberg. In September, the company's headquarters, including the alarm centre for travel assistance, will move to larger and more up-to-date premises.

5/25/2023: Car holidays abroad are a popular form of holiday, and most people have long since left Covid-19 behind. However, there are still repercussions of the pandemic that you must be prepared for when travelling on the European road network.

All forecasts predict a summer season characterised by high travel demand. SOS International is adapting its operations at the travel assistance alarm centre to accommodate a high level of activity.

8/24/2023: Heat waves in Southern Europe, wildfires and storms. The SOS International Travelcare alarm centre can look back on a summer with good results regarding customer service and case handling. The extreme weather creates expectations of changed travel patterns.

11/25/2022: When motorists break down on the streets of Oslo, they can get help from electric service vehicles. SOS International has purchased two electric service vehicles and can provide fast road assistance while caring for the environment.

9/13/2022: 42-year-old Tom Erik Westgaard from Oslo loves his job as a medical escort for SOS International because it combines the two things he feels most passionately about: Travelling and the nursing profession. But the 2004 Asian tsunami also plays a crucial role.

9/19/2022: Getting your broken-down car home from abroad sounds like a simple matter. However, it requires mastery of local rules and languages, a host of technical details and time-consuming coordination with local partners and garages.

SOS International is training its network of roadside assistance personnel on current electric car models. A high skills level and the latest know-how for electric cars is essential to ensure the best customer experience, says SOS International.

11/5/2021: SOS International’s roadside assistance has been named one of the best in Europe.

12/27/2021: In heavy traffic, a mechanic on a bike is far more efficient than a mechanic in a traditional vehicle in terms of quick roadside assistance. This is the result of the experience gained by SOS Dansk Autohjælp in using custom-made roadside assistance bikes for six months.

9/9/2020: SOS International continues its rapid growth in Healthcare. From September, in addition to psychology and physiotherapy treatments, SOS International also delivers medical advice on behalf of Gjensidige in Sweden.

Now, there is another place where residents in Aarhus and Central Jutland can be tested for COVID-19. On Thursday, 17 December, the SOS International quick test centre opened at the Port of Aarhus at the previous location of the ferry Molslinjen.

12/15/2020: Today, SOS International has entered into an agreement with the Danish Regions to supplement the public testing capacity with 11,000 daily antigen tests. Private persons can therefore now book an appointment for a free test at SOS International and Charlottenlund Lægehus Medicals Nordic and receive a quick result.